מערכת מדידת שביעות רצון (NPS)

תוכן הקורס

1. 1Net Promoter Score vs CSAT - Tips to Pass Your Customer Satisfaction Survey (With Sample Tool Demo)20:44
2. 2Customer Satisfaction: What is NPS + How Do You Improve It?4:23
3. 3isayso NPS survey tool for Salesforce.com - A Proven Methodology to Measure Customer Satisfaction4:21
4. 4How Does CES Compare To NPS And CSAT? - Customer Support Coach3:43
5. 5CALL CENTER 101: Customer Satisfaction Survey (CSAT Survey Tips)11:45